Knowledgebase
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Articles
Do you accept debit cards?If it has the visa or mastercard logo then yes. Views: 649 |
Do you accept money transfers as form of payment?Not at this time. We only accept credit cards or paypal. Views: 641 |
How do I terminate / cancel an account with Hostpinoy.com?Although we hate to see clients go, we understand that for one reason or other clients need to... Views: 817 |
How do I update my credit card information?At anytime you can update your credit card information along with other account information by... Views: 739 |
How do I upgrade or downgrade my service?Log in to your client area. Click on "Products and Services". Click on the edit button to the... Views: 128 |
I want to re-instate my account; do I have to pay for the months that my site was suspended?Yes. If you want to re-instate your account you will have to pay for the unpaid months plus late... Views: 139 |
Someone has bought my site & hosting account, how do I change the account responsibility over to the new owner?In order to change the person or entity responsible for your Host Pinoy account, please email... Views: 265 |
What if I'm late with my payments?We understand that situations come up and you might not be able to pay on time. Host Pinoy allows... Views: 158 |
What should I do if my credit card is declined or if the credit card transaction has errors?If you receive an email from our billing system notifying you that your credit card has... Views: 568 |
What type of credit cards do you accept?We accept Visa, Mastercard, Discover and American Express. Views: 766 |