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Knowledgebase
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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Do you accept debit cards?
If it has the visa or mastercard logo then yes.
Views: 649
Do you accept money transfers as form of payment?
Not at this time. We only accept credit cards or paypal.
Views: 641
How do I terminate / cancel an account with Hostpinoy.com?
Although we hate to see clients go, we understand that for one reason or other clients need to...
Views: 817
How do I update my credit card information?
At anytime you can update your credit card information along with other account information by...
Views: 739
How do I upgrade or downgrade my service?
Log in to your client area. Click on "Products and Services". Click on the edit button to the...
Views: 128
I want to re-instate my account; do I have to pay for the months that my site was suspended?
Yes. If you want to re-instate your account you will have to pay for the unpaid months plus late...
Views: 139
Someone has bought my site & hosting account, how do I change the account responsibility over to the new owner?
In order to change the person or entity responsible for your Host Pinoy account, please email...
Views: 265
What if I'm late with my payments?
We understand that situations come up and you might not be able to pay on time. Host Pinoy allows...
Views: 158
What should I do if my credit card is declined or if the credit card transaction has errors?
 If you receive an email from our billing system notifying you that your credit card has...
Views: 568
What type of credit cards do you accept?
We accept Visa, Mastercard, Discover and American Express.
Views: 766

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