Knowledgebase
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Articles
Can't Login to WebmailIf you are having problem logging into the webmail system, make sure you are using the full... Views: 1203 |
Can't send mail through Hostpinoy.com's SMTP serversA possible cause of inability to relay (send) mail through Host Pinoy's servers is due to a... Views: 1327 |
Do you have IMAP installed?Yes. IMAP is installed. Views: 103 |
Email being delayed to yahoo or sent to the Spam Box?The fix for this is to login to your cPanel and click on Email Authentication. Then enable both... Views: 124 |
How much mail can I send per hour?Hostpinoy limits the outgoing mail to 100 per hour. Views: 115 |
I can't access my cpanel or webmail.If you can't access your control panel or webmail using: yourdomain/cpanel or... Views: 823 |
I'm getting emails with the subject line [spam]. What is that?This is an anti spam feature installed on the server. If the server thinks that the messge is... Views: 122 |
My ISP has blocked port 25. Can I use another port?Yes. Port 26 has been enabled. Views: 72 |
What are your requirements for running a mailing list?We require that you obtain the list of addresses via a double opt-in method, and do not obtain... Views: 381 |
What is Host Pinoy's POP/SMTP servers.All Host Pinoy's shared hosting accounts include access to POP and SMTP servers for sending and... Views: 1295 |
Why am I getting returned emails that I never sent? How can I stop it?Many spammers and viruses will automatically select random email addresses to send emails out to... Views: 472 |