Knowledgebase
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Articles
Add On Domain/Domain Pointing vs. Domain ParkingBecause there is no official organization in charge of defining terminology for the hosting... Views: 669 |
Do you allow SSH accessUsually no. This is for the protection of everyone on the server. If what you are trying to do... Views: 631 |
Do you offer windows servers?Although we primarily offer UNIX shared hosting we do offer windows server upon... Views: 389 |
How can I access cpanel securely?Type the following: https://yourdomainname:2083 yourdomainnanem = your domain name! Views: 631 |
How do I remove the Under Construction page?Every new account will have an under construction page. We do this to let the client know that... Views: 217 |
I added a sub domain and it's showing the same web content as the main domain.If you added a sub domain and you still see the main domain's web content instead of that of the... Views: 542 |
I just moved my site to your services and I can access domain.com but not www.domain.com.The www. prefix on domain names is already added to every newly added domain in the DNS system... Views: 457 |
I just signed up. Now what?The first step is to make sure your domain name is pointing to the right name servers by going to... Views: 1436 |
Introduction to FTPFTP (File Tranfer Protocol) is a way to transfer files in between two computers. You will need... Views: 896 |
Shared Hosting Server Resource UsageAll Host Pinoy's hosting servers are using automated resource monitoring software. This... Views: 330 |
What ports should I have open on my firewall to access the control panel and webmail features?You should have the following ports open to use the control panel and/or webmail. Blocking these... Views: 263 |
What's the difference between the public_html and www folders, and which do I upload my web files into.There really is no difference; Your web root (where you upload your web site (web accessible)... Views: 663 |
Where is the control panel and how do I access it?The control panel is located at "yourdomain.com/cpanel". You can use the IP address... Views: 809 |