www.hostpinoy.com
1-877-659-2632

 

Knowledgebase
You are here: Portal Home > Knowledgebase > Getting started

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Add On Domain/Domain Pointing vs. Domain Parking
Because there is no official organization in charge of defining terminology for the hosting...
Views: 669
Do you allow SSH access
Usually no. This is for the protection of everyone on the server. If what you are trying to do...
Views: 631
Do you offer windows servers?
Although we primarily offer UNIX shared hosting we do offer windows server upon...
Views: 389
How can I access cpanel securely?
Type the following: https://yourdomainname:2083 yourdomainnanem = your domain name!
Views: 631
How do I remove the Under Construction page?
Every new account will have an under construction page. We do this to let the client know that...
Views: 217
I added a sub domain and it's showing the same web content as the main domain.
If you added a sub domain and you still see the main domain's web content instead of that of the...
Views: 542
I just moved my site to your services and I can access domain.com but not www.domain.com.
The www. prefix on domain names is already added to every newly added domain in the DNS system...
Views: 457
I just signed up. Now what?
The first step is to make sure your domain name is pointing to the right name servers by going to...
Views: 1436
Introduction to FTP
FTP (File Tranfer Protocol) is a way to transfer files in between two computers. You will need...
Views: 896
Shared Hosting Server Resource Usage
All Host Pinoy's hosting servers are using automated resource monitoring software. This...
Views: 330
What ports should I have open on my firewall to access the control panel and webmail features?
You should have the following ports open to use the control panel and/or webmail. Blocking these...
Views: 263
What's the difference between the public_html and www folders, and which do I upload my web files into.
There really is no difference; Your web root (where you upload your web site (web accessible)...
Views: 663
Where is the control panel and how do I access it?
The control panel is located at "yourdomain.com/cpanel".  You can use the IP address...
Views: 809

Language: